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Pinecone Integration

Updated over a week ago

The Pinecone Integration and documentation is currently in a Beta period. Beta Features must be enabled in the tenant in order to access the Pinecone Integration.

Connect Pinecone to power semantic “find the most relevant info” retrieval for Hatz—so it can search across large knowledge bases and ticket history, pull the best-matching context, and produce more accurate answers, summaries, and recommendations.

1) Find your Pinecone API Key

Where to find your Pinecone API Key

  1. Log in to the Pinecone Console.

  2. In the left-hand menu, click API Keys (sometimes labeled Keys).

  3. Copy an existing API key — or click Create API Key to generate a new one.

Notes

  • If your Pinecone account uses the older console layout, you may need to select a Project first, then go to API Keys.

  • Treat your API key like a password—don’t share it publicly.

2) Connect in Hatz

  1. Login to the customer dashboard view

  2. Click the Workshop Tab

  3. Click Integrations

  4. Click Add an Integration

  5. Find Pax8, click Add

  6. Paste your MCP Token

  7. Click Connect

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