Overview
Share Chats lets you create a read-only snapshot of a chat conversation and share it with others in your organization. Think of it like taking a photograph of the entire conversation - it captures everything at that moment in time, and recipients can view it.
Prerequisites
Only the owner of a chat (the person who started it) can share it.
What Gets Shared
Each share link captures a point-in-time snapshot that includes:
Messages - the full conversation as it existed at the moment of sharing
Model info - which AI model was used
Tool usage - what tools the AI invoked
Sources - any references cited in the conversation
What is excluded:
Attached files - stripped from the snapshot
Generated images - removed entirely to prevent leaking storage URLs
Does the Snapshot Update?
No. A share link is frozen at the moment it's created. If you go back to the original chat and continue the conversation - adding more messages, getting more AI responses - none of those updates will appear in the shared version.
If you want to share an updated version of the conversation, you need to create a new share link. This produces a fresh snapshot that includes the new messages. You can think of it as versioning - snapshot 1 from Monday, snapshot 2 from Wednesday after more work was done, and so on.
Limits
You can create up to 5 share links per chat. Each link is its own independent snapshot.
There is no limit on how many people can access a given link.
Once you hit 5 links, the button disables and displays "Limit reached (5 links)." To create a new one, you'd need to revoke an existing link first.
Choosing Your Audience
When creating a share, you pick one of two access levels:
Entire Organization
Anyone in your organization can open the link and view the chat. No individual invitations needed.
Specific People
Only users you explicitly add can view the chat. You search for and select individuals from your organization. Members can be added or removed after the link is created.
In both cases, the viewer must belong to the same organization as the owner. There is no way to share a chat externally.
The Sharing Process
Creating a Share
Open a chat you own. A share button (share icon) appears in the chat window.
Click it to open the Share Chat dialog.
Choose your audience - "Entire organization" or "Specific people."
If you chose specific people, search for and select users from your org.
Click "Copy Link" (for your first share) or "Create New Link" (if shares already exist). A snapshot of the conversation is taken and the share URL is copied to your clipboard.
Send the link however you like - Slack, email, etc.
Expected Result: The URL is copied to your clipboard and the new share appears in your list of active links.
Viewing a Shared Chat
Click the share link. You're taken to the shared chat page.
The system verifies you have access (owner, explicit member, or org-wide share in your org).
You see the conversation in a read-only view with a snapshot banner, model badges, and tool usage - but no ability to type or continue the conversation.
Expected Result: You see the full conversation as it existed when the snapshot was created, with a banner indicating it's a shared read-only view.
Making a Copy (Duplicating)
If you're viewing a shared chat and want to pick up where it left off:
Click "Make a copy."
A new chat is created in your account with all the snapshot messages copied into it.
You're redirected to your new chat, where you can continue the conversation as your own.
Expected Result: A new chat appears in your chat list with the full conversation history. Any file sources from the original chat are marked as inherited and are display-only, since the actual files weren't included in the snapshot.
Revoking a Share
As the owner, open the Share dialog on the original chat.
You'll see all active share links listed.
Click revoke on any link to deactivate it immediately.
Anyone who clicks the link after that will no longer have access.
Expected Result: The link is removed from your active shares list and becomes immediately inaccessible to all viewers.
How Long Shares Last
Indefinitely. There is no expiration date or auto-cleanup. A share link stays active until:
The owner revokes it, or
The original chat is deleted (which automatically removes all its shares)
Limitations
What Share Chats Cannot Do:
No external sharing - Recipients must be members of your organization. There is no way to share with clients, partners, or anyone outside your org.
No editing or continuation - Shared chats are strictly read-only. Viewers cannot add messages, regenerate responses, or interact with the AI.
Files and images are stripped - Attached files and generated images are excluded from snapshots to prevent storage URL leakage and unauthorized access.
Snapshots don't auto-update - If you continue the original conversation after sharing, those new messages will not appear in existing share links. You must create a new share to capture updates.
5-link cap per chat - You can only create 5 share links per chat. To create a new one after hitting the limit, you must revoke an existing link first.
No anonymous access - All viewers must be authenticated members of your organization. The system verifies identity before granting access.
Prerequisites:
You must be the owner of the chat (the person who started it).
Viewers must have an active account in the same organization.
Known Constraints:
If the original chat is deleted, all associated share links are automatically deactivated.
"Make a copy" duplicates messages only - any file references from the original chat will appear as inherited placeholders, since the actual files were not included in the snapshot.
Troubleshooting
"Access denied" or "You don't have permission to view this chat"
Cause: The link was revoked, you're not a member of the owner's organization, or you weren't included in a "Specific people" share.
Solution: Contact the person who sent you the link to confirm it's still active and that you were added as a viewer. If you're in a different organization, they'll need to use another method to share the information.
Can't create a new share link
Cause: You've reached the 5-link limit for this chat.
Solution: Open the Share dialog and revoke an old or unused link, then try again. Each revocation frees up a slot.
Files or images missing in shared chat
Cause: This is expected behavior. Attachments and generated images are excluded from snapshots for security reasons.
Solution: If viewers need the files, share them separately via email, shared drive, or another secure method.
"Make a copy" shows file placeholders but no actual files
Cause: Files are not included in snapshots. When you duplicate a shared chat, you get the conversation history, but file attachments appear as display-only references.
Solution: If you need to work with the original files, request them directly from the chat owner.
Share link still works after I thought I revoked it
Cause: Browser caching or delay in propagating the revocation.
Solution: Verify in the Share dialog that the link is actually marked as revoked. If it shows as revoked but still loads, wait a few moments and try again, or contact Support if the issue persists.
Quick Reference
Question | Answer |
Who can create a share? | Only the chat owner |
Max share links per chat? | 5 |
Max people per link? | Unlimited |
What's included? | Messages, model info, tool usage, sources |
What's excluded? | Files, generated images |
Does it update after sharing? | No - it's a frozen snapshot |
How long does it last? | Forever, until revoked or chat deleted |
Can viewers edit it? | No - read-only |
Can viewers copy it? | Yes - "Make a copy" creates a new personal chat |
Can you share outside your org? | No |