What's expected of me as a tester?
Read through the user guide/documentation we provide for that feature
Try the feature yourself, in your own tenant
Ask Lark Meeper — our in-app help assistant, available right in your admin tenant — if you run into questions or something's unclear
Share your feedback with us through a short feedback form once you've had a chance to use it
Once you've submitted the feedback form, if you'd like to talk it through further or ask questions, email [email protected] to set up a call.
Exactly how this plays out varies beta to beta — some may include a short call to walk through your feedback together, others won't. We'll tell you what's specific to that round when you're confirmed.
How long does a beta typically run?
Most betas run 1–2 weeks of active testing, though this varies by feature. You'll get exact start/end dates and your debrief call time once you're confirmed for a specific beta.
I applied but haven't heard anything — what does that mean?
Nothing bad — it means a beta matching your profile hasn't opened yet, or we picked a different group for that specific round. Your application stays active; check the box to keep yourself in the pool for future rounds if you want to stay considered.
What do I get for participating?
Incentives vary by beta and are being finalized; things like early access, discounts, or small thank-you gifts have been used in the past.
Can other people at my company join too?
On the application, there's a spot to tell us who else at your company should be included.
For invited betas, we'll ask you directly if more than one person from your team should take part.
Can I leave a beta partway through?
Yes — testing is voluntary. If something comes up, just let us know; there's no penalty for stepping back.
What happens after the beta ends?
We take everyone's feedback, decide what changes before general release, and let you know when the feature actually ships. Sometimes that means another short round of testing on the updated version before it goes out to everyone.
Where do I ask questions during a beta?
Your Lark Meeper support chat bot — same as any other in-app question, plus your direct contact for beta-specific issues.
We're grateful for partners willing to test alongside us — your feedback is what makes Hatz better for everyone. If you have questions about a specific beta or the program in general, don't hesitate to reach out.
