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Set Up Your MSP Subdomain and Branding

For Admin eyes only - if you do not log into admin.hatz.ai, you can skip this one!

This is the very first thing you should do as an MSP when you log into admin.hatz.ai!

Because you’re the admin, when you log in using admin.hatz.ai, you will still see Hatz AI branding. But any tenant you add (your clients, Hatz AI’s end users) will see your Admin Org's brand by using the subdomain that you create in this article.

One subdomain per MSP. Your MSP gets one subdomain, such as yourcompany.hatz.ai, and all of your clients sign in through it. Clients don't get their own subdomains. To give a client its own look, add a logo to that client's tenant.

What is a subdomain?

The subdomain is the address your clients use to sign in to Hatz and use the AI apps you publish. Each MSP has one subdomain, and every client tenant you add signs in through it. Your team keeps using admin.hatz.ai to manage your account.

Most of the time, Admin orgs will use their company name as the first half of the subdomain. The second half of the subdomain is hatz.ai.

My name is Mark, so my subdomain starts with my name. It looks like this: mark.hatz.ai

Note that you can add your MSP logo across ALL tenants, so your clients will see it when they log in via your subdomain, OR you can add a logo for each tenant specific to that client.

Steps

  1. Log into Admin

  2. Go to Settings

  3. Go to My Interface

  4. Fill in your subdomain

  5. Upload your logo

  6. Choose your colors

  7. Deploy!

Now your team and your clients can have access to the chat via your subdomain.

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Pro Tip: It might take a few minutes to save the changes the first time you set up your subdomain. Don’t worry, just let the page finish deploying before trying to add users or build apps.

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