MSP / Admins
MSP-specific support
16 articles
Adding MSP UsersLearn how to add people to your MSP Tenant.
Groups for MSP Admins (Beta)Share Workshop items with specific subsets of users in your tenants
Accessing Your Customer DashboardIf you have an Admin login, this is how you can use more features in Customer View
How To Purchase & Assign PackagesNew clients need new packages
Creating a TenantFor MSPs who are adding clients to Hatz AI
Customizing Your Tenant & Deploy Your SubdomainFor Admin eyes only - if you do not log into admin.hatz.ai, you can skip this one!
Adoption TabSee how your tenants are using Hatz AI
MSP Office Hours
Enforce MFA SettingsEnable or disable multi-factor authentication (MFA) for your organization.
Custom Email TemplatesAI-assisted HTML editing and suggestions in email template editing
Adding Customer UsersLearn how to add people to your Customer Tenants.
The Admin DashboardLearn how to navigate the Hatz Admin Dashboard to monitor credit usage, track user activity, and manage your tenants effectively.
How to Disable Community Workshop AccessMSP Admins can disable 'Community Workshop Access' to block access to community apps, agents, and workflows, and make users' previously published items invisible.
Users, Roles, & Permissions
Admin and tenant user roles and permissions
Admin Account User RolesWhen adding users, they can have different roles and permissions.
PermissionsAn explanation of permissions, how they are used to increase a user's capabilities within the platform and summary of each.
Customer User RolesThis article defines User Roles and lists the Permissions included in each.
