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Admin Account User Roles

When adding users, they can have different roles and permissions.

Updated this week

These are MSP roles, meaning users with these roles log into admin.hatz.ai

What Can Each Role Do?

User Role

Permissions

Note

Primary Admin

  • Create new tenants

  • Purchase packages

  • Add users

  • Delete users

  • Resend invites

  • Create apps

  • Publish apps to all tenants

  • View Billing portal

  • Change user roles

  • Update My Interface

  • Reset MFA

Primary admin cannot be deleted by other admins

Admin

  • Create new tenants

  • Purchase packages

  • Add users

  • Delete users

  • Resend invites

  • Create apps

  • Publish apps to all tenants

  • View Billing portal

  • Change user roles

  • Update My Interface

  • Reset MFA

Admin can be deleted by Primary Admin

Tenant Manager

  • Create new tenants

  • Add users

  • Delete users

  • Resend invites

  • Create apps

  • Publish apps to all tenants

  • Change user roles

  • Update My Interface

  • Reset MFA

Has the same functionality as Admin EXCEPT can not purchase packages, or view billing information

Billing Manager

  • View Billing portal

  • View users and roles

Able to view billing details of a tenant / MSP

Helpdesk

  • Add Users

  • View all tenant apps

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