For both MSP Admins and Client Admins, resetting passwords and sending emails from the platform is an important part of your role. When you do that, the user receives an email. You can change how those emails look in a few steps.
If you want to customize the templates, go into your settings and start editing.
At the bottom of the page, there's an option to use AI to help you rewrite the HTML.
You can tell it to change aspects of the email template. The AI will rewrite the relevant parts of the HTML and reflect the changes in the display on the right. You can even send yourself a test email to make sure the changes are correct.