If you're getting errors in chat, and you've made sure your internet is working, you should make sure to whitelist the following domains:
*.hatz.ai (recommended if wildcards are supported)
OR
db.hatz.ai
api.hatz.ai
ai.hatz.ai
admin.hatz.ai
[your subdomain].hatz.ai
auth.hatz.ai
assets.hatz.ai
files.hatz.ai
You may also need to whitelist our AWS S3 file hosting domains where downloads are served from, hatz-files-prod.s3.amazonaws.com
You may need to whitelist the following IP address for your ConnectWise Manage Instance to accept requests from the Hatz platform.
34.145.228.1