Getting Started
As an MSP your user needs to have Primary Admin, Admin or Tenant Manager permissions to delete users. As an End User your user needs to have Client Admin permissions to delete users.
IMPORTANT: When a user is deleted from the Hatz platform all of their associated data is deleted as well. This includes their chats, chat history, integrations, and Workshop items (workflows, agents, apps).
If a user was accidentally deleted or was deleted in error, please reach out to [email protected] to create a support ticket so the Hatz team can check if there are any options to recover the data.
User Deletion Process as an MSP
Follow the below steps to delete a user if you are an MSP user.
Login to admin.hatz.ai and select the Tenants tab at the top
Click into the tenant that you want to delete a user from and then select "Users" on the left menu
Select the three dots to the right of the user that you want to delete and select "Delete User" in the menu
Select the "Yes, delete" button on the pop up window
Confirm that the user is no longer populating in the user list
User Deletion Process as an End User
Follow the below steps to delete a user if you are an End User.
Login to Hatz via your subdomain
Select the Workspace tab at the top and then select "Users and Roles" on the left menu
Select the three dots to the right of the user you want to delete and select "Delete User" in the menu
Select the "Yes, delete" button on the pop up window
Confirm that the user is no longer populating in the user list