Chat is taking too long to respond
- Try refreshing the page. Usually, this will solve the problem. If not, you might need to switch to a new LLM.
An old chat doesn’t give good outputs anymore
- Each LLM has a context window - a limit to how much data it can view at one time. If you have been using the same chat for a long
File won’t upload
- Even if a file is below the 30MB limit, it might be larger than the token limit for the chosen LLM. Gemeni 1.5 Pro can handle the largest files.
Access Restricted
- Make sure you’re logging into the correct page. Admin.hatz.ai is reserved for your Hatz AI administrators, and you have a unique URL for your own organization.
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