Hatz AI Help Center

Resources for MSPs

If you're an MSP, use these resources.

Updated this week

At Any Point, Ask Lark!

At https://docs.hatz.ai/en/ (the site you're on) you can chat with Lark Meeper, the AI chatbot in the bottom right corner.

1. Just Getting Started with Hatz:

What to do in admin.hatz.ai
- Deploy your subdomain
- Add your MSP team
- Set up MFA (optional)
- Go to your "user view" to use the Chat

Complete the AI Champions Certification
- This is the FIRST place to start to learn about Hatz. Aim to get your whole team certified in the first week.
- Get certified to unlock the full potential of AI in your business. No matter where you are on your AI adoption journey, the 60 minute AI Champions Cert is for you!
- https://hatz.ai/champion-cert

RSVP for Monthly Roundtables
- Monthly events for our MSP partners to stay up to date with Hatz and hear from our CEO about the future
- https://hatz.ai/roundtable

Sign Up For Feature Fridays
- Every Friday at 11AM ET, you can join an open session to learn about our weekly releases of new features
- https://hatz.ai/office-hours#ff

Sign up for New Feature Alerts
- We release features FAST. Sign up to get weekly updates with demo videos, use case examples, and documentation articles about the newest features in Hatz
- https://hatz.ai/new-feature-updates

2. Beginning To Pitch Hatz to Clients

See steps above, and use the platform for yourself!
Add AI to Your Website
- AI-as-a-Service / Managed AI / Secure AI Platform

Hatz 1-pager
- You can put your own branding on this!
- Canva template link: https://www.canva.com/design/DAG0A_F735Q/MJhaebdBjOzdwTN9mrqctA/view?utm_content=DAG0A_F735Q&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview

Have a conversation with a client

Hatz Demo Deck
- This deck shows Hatz AI using the crawl-walk-run, without jumping straight into use case ideation and "putting the house on the moon" discussions. Security & data privacy first, platform second, ideation third.
- Canva Template Link: ask your Hatz Account Executive
- PPTX: Download Here

Webinar Templates
- Great for positioning your MSP as the AI thought leader in your area. Lead with SECURITY and ADOPTION.
- Customize these as needed.
- Canva Template Link: https://www.canva.com/design/DAG1UKPYG4M/QYYiRO-mXVttfEE19CJ8XA/view?utm_content=DAG1UKPYG4M&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview
- PPTX: Download Here

Sales Support Programs
- Office Hours with the Hatz GTM team.
  - Reach out to your Hatz Account Executive for details.
- Accelerator & Inner Circle Incentives
  - Reach out to your Hatz Account Executive for details.

3. Onboarding New Clients in Hatz

Make sure you or someone at your MSP can access admin.hatz.ai
Create a New Tenant
- Purchase a Package
- Set up the tenant
- Add the clients to their tenant

Onboarding Framework
- Hatz supports MSPs as they onboard their clients to the Hatz platform with a series of customizable webinar decks following a 30-60-90 day timeline. You can take your clients through an onboarding journey as follows:
  - Day 0: AI Kickoff: Your strategic AI adoption journey starting point. Set expectations, prepare for success
  - Day 30: Use Case Workshop: Walking
  - Day 60: Scale What Works: Running toward Success
  - Day 90: Hatz Office Hours: Keep your clients up to date with new Hatz features and use case inspiration
- Canva Template Link: https://www.canva.com/design/DAG1CCAXM3k/465zQ4mKHWXtD2g47r7sTQ/view?utm_content=DAG1CCAXM3k&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview
- PPTX: Download Here

Use Case Workshops
- Small group sessions with Hatz prompt engineers to help you with tricky use cases. These are generally meant to help you build use cases
- https://hatz.ai/office-hours#uc

4. More Resources

Join the Hatz Discord Channel:
- Connect with other Hatz MSP partners
- Email your Hatz Account Executive for access

Subscribe to the YouTube Channel
- https://www.youtube.com/@HatzAI/videos
- Use case demos, "how to" videos, and helpful content

Putting it all together. The Hatz NFR to MRR flow: