Chat is taking too long to respond
Try refreshing the page. Usually, this will solve the problem. If not, you might need to switch to a new LLM.
An old chat doesn’t give good outputs anymore
Each LLM has a context window - a limit to how much data it can view at one time. If you have been using the same chat for a long
File won’t upload
Even if a file is below the 30MB limit, it might be larger than the token limit for the chosen LLM. Gemeni 1.5 Pro can handle the largest files.
Access Restricted
Make sure you’re logging into the correct page. Admin.hatz.ai is reserved for your Hatz AI administrators, and you have a unique URL for your own organization.